Basic Training for Municipal Secretaries and Administrators - 2/19/19 - Lackawanna Co.

Here is your opportunity to learn from acknowledged experts about all the most important issues township secretaries and managers need to know, with topics ranging from budgeting, purchasing, advertising and meeting management all the way to human resource issues and public engagement.


Basic Training for Municipal Secretaries and Administrators - 2/5/19 - Cumberland Co.

Here is your opportunity to learn from acknowledged experts about all the most important issues township secretaries and managers need to know, with topics ranging from budgeting, purchasing, advertising and meeting management all the way to human resource issues and public engagement.


Basic Training for Municipal Secretaries and Administrators - 2/7/19 - Berks County

Here is your opportunity to learn from acknowledged experts about all the most important issues township secretaries and managers need to know, with topics ranging from budgeting, purchasing, advertising and meeting management all the way to human resource issues and public engagement.


Basic Training for Municipal Secretaries and Administrators - 3/7/19 - Centre Co.

Here is your opportunity to learn from acknowledged experts about all the most important issues township secretaries and managers need to know, with topics ranging from budgeting, purchasing, advertising and meeting management all the way to human resource issues and public engagement.


Basic Training for Municipal Secretaries and Administrators - 8/13/19 - Washington County

Here is your opportunity to learn from acknowledged experts about all the most important issues township secretaries and managers need to know, with topics ranging from budgeting, purchasing, advertising and meeting management all the way to human resource issues and public engagement.

This course is eligible for 6 PMGA Primary Administration credits (or secondary credits if enrolled in a different track.)


Basic Training for Municipal Secretaries and Administrators - 8/16/19 - Erie County

Here is your opportunity to learn from acknowledged experts about all the most important issues township secretaries and managers need to know, with topics ranging from budgeting, purchasing, advertising and meeting management all the way to human resource issues and public engagement.

This course is eligible for 6 PMGA Primary Administration credits (or secondary credits if enrolled in a different track.)


Basic Training for Municipal Secretaries and Administrators - 9/10/19 - Cambria County

Here is your opportunity to learn from acknowledged experts about all the most important issues township secretaries and managers need to know, with topics ranging from budgeting, purchasing, advertising and meeting management all the way to human resource issues and public engagement.

This course is eligible for 6 PMGA Primary Administration credits (or secondary credits if enrolled in a different track.)


Basic Training for Municipal Secretaries and Administrators - 9/12/19 - Tioga County

Here is your opportunity to learn from acknowledged experts about all the most important issues township secretaries and managers need to know, with topics ranging from budgeting, purchasing, advertising and meeting management all the way to human resource issues and public engagement.

This course is eligible for 6 PMGA Primary Administration credits (or secondary credits if enrolled in a different track.)


Basic Training for Township Secretaries and Administrators - 02/22/18 - Cumberland County

Here is your opportunity to learn from acknowledged experts about all the most important issues township secretaries and managers need to know, with topics ranging from budgeting, purchasing, advertising and meeting management all the way to human resource issues and public engagement.


Basic Training for Township Secretaries and Administrators - 03/01/18 - Lycoming County

Here is your opportunity to learn from acknowledged experts about all the most important issues township secretaries and managers need to know, with topics ranging from budgeting, purchasing, advertising and meeting management all the way to human resource issues and public engagement.


Basic Training for Township Secretaries and Administrators - 03/15/18 - Butler County

Here is your opportunity to learn from acknowledged experts about all the most important issues township secretaries and managers need to know, with topics ranging from budgeting, purchasing, advertising and meeting management all the way to human resource issues and public engagement. 


Basic Training for Township Secretaries and Administrators - 03/15/18 - Lehigh County

Here is your opportunity to learn from acknowledged experts about all the most important issues township secretaries and managers need to know, with topics ranging from budgeting, purchasing, advertising and meeting management all the way to human resource issues and public engagement.


Basic Training for Township Secretaries and Administrators - 03/29/18 - Clearfield County

Here is your opportunity to learn from acknowledged experts about all the most important issues township secretaries and managers need to know, with topics ranging from budgeting, purchasing, advertising and meeting management all the way to human resource issues and public engagement. 


Basic Training for Township Secretaries and Administrators - 04/05/18 - Chester County

Here is your opportunity to learn from acknowledged experts about all the most important issues township secretaries and managers need to know, with topics ranging from budgeting, purchasing, advertising and meeting management all the way to human resource issues and public engagement.


Essentials of Township Administration - 4/13/19 - Dauphin County

Experts in the field will discuss such topics as the township code, human resource issues, Right-to-Know law responsibilites, budgeting and municipal accounting, audits, investments and pension management. Attendees will develop a base of knowledge to prepare them for a more concentrated look at administration topics contained in secondary courses. This course is required for those enrolled in the PMGA Graduate Program or the PMGA Administration Certificate Program.


Facing Change: Change and Transition Management - 3/13/19 - Washington Co.

In Class #2 of PSATS' Leadership Development Series (each class can be taken by itself or in conjunction with other classes in the series), attendees will discuss how managing transitions (whether resulting from new boards, employee changes, or something else) is the No.1 influence to a successful change management. We will also review the emotional impact that change has on employees and organizations and learn about the eight steps to effective change and transition management.

This co


Facing Change: Change and Transition Management - 3/22/19 - Bucks Co.

In Class #2 of PSATS' Leadership Development Series (each class can be taken by itself or in conjunction with other classes in the series), attendees will discuss how managing transitions (whether resulting from new boards, employee changes, or something else) is the No.1 influence to a successful change management. We will also review the emotional impact that change has on employees and organizations and learn about the eight steps to effective change and transition management.

This co


Facing Change: Change and Transition Management - 4/14/19 - Dauphin Co.

In Class #2 of PSATS' Leadership Development Series (each class can be taken by itself or in conjunction with other classes in the series), attendees will discuss how managing transitions (whether resulting from new boards, employee changes, or something else) is the No.1 influence to a successful change management. We will also review the emotional impact that change has on employees and organizations and learn about the eight steps to effective change and transition management.

This co


High Hopes: Establishing Expectations and Accountability - 11/07/1

In Class #6 of PSATS' Leadership Development Series (each class can be taken by itself or in conjunction with other classes in the series), attendees will review six criteria for establishing effective expectations and setting goals. Attendees will learn ways to hold employees (and themselves) accountable, understand the importance of consistency and fairness, and appropriately address discipline and negative behaviors.

This class is eligible for 4 PMGA Administration Prim


High Hopes: Establishing Expectations and Accountability - 11/14/19 - Berks County

In Class #6 of PSATS' Leadership Development Series (each class can be taken by itself or in conjunction with other classes in the series), attendees will review six criteria for establishing effective expectations and setting goals. Attendees will learn ways to hold employees (and themselves) accountable, understand the importance of consistency and fairness, and appropriately address discipline and negative behaviors.

This class is eligible for 4 PMGA Administration Prim


High Hopes: Establishing Expectations and Accountability - 12/10/19 - Cumberland County

In Class #6 of PSATS' Leadership Development Series (each class can be taken by itself or in conjunction with other classes in the series), attendees will review six criteria for establishing effective expectations and setting goals. Attendees will learn ways to hold employees (and themselves) accountable, understand the importance of consistency and fairness, and appropriately address discipline and negative behaviors.

This class is eligible for 4 PMGA Administration Prim


Managing Conflict, Team Development, and Relationship Building - 5/6/19 - Allegheny Co.

In Class #3 of PSATS' Leadership Development Series (each class can be taken by itself or in conjunction with other classes in the series), attendees will learn about how to transform their employees from a group into an effective team, as well as team development dynamics and relationship building. In addition, using Jim Rowell's five steps to conflict resolution, they will explore ways to effectively manage conflict to create healthier relationships between staff members and use conflict


Managing Conflict, Team Development, and Relationship Building - 5/9/19 - Luzerne Co.

In Class #3 of PSATS' Leadership Development Series (each class can be taken by itself or in conjunction with other classes in the series), attendees will learn about how to transform their employees from a group into an effective team, as well as team development dynamics and relationship building. In addition, using Jim Rowell's five steps to conflict resolution, they will explore ways to effectively manage conflict to create healthier relationships between staff members and use conflict


Managing Conflict, Team Development, and Relationship Building - 6/4/19 - Lancaster Co.

In Class #3 of PSATS' Leadership Development Series (each class can be taken by itself or in conjunction with other classes in the series), attendees will learn about how to transform their employees from a group into an effective team, as well as team development dynamics and relationship building. In addition, using Jim Rowell's five steps to conflict resolution, they will explore ways to effectively manage conflict to create healthier relationships between staff members and use conflict


PMGA Administration Course - 10/16/17 - Chester County

A broad overview of municipal administration. Experts discuss the Township Code, human resource issues, risk management, Right-to-Know Law responsibilities, budgeting and municipal accounting, audits, investments, and pension management.


PMGA Administration Course - 10/17/17 - Westmoreland County

A broad overview of municipal administration. Experts discuss the Township Code, human resource issues, risk management, Right-to-Know Law responsibilities, budgeting and municipal accounting, audits, investments, and pension management.


PMGA Administration Course - 10/18/17 - Cumberland County

A broad overview of municipal administration. Experts discuss the Township Code, human resource issues, risk management, Right-to-Know Law responsibilities, budgeting and municipal accounting, audits, investments, and pension management.


PMGA Administration Primary Course - 4/22/18 - Dauphin County

Experts in the field will discuss such topics as the township code, human resource issues, Right-to-Know law responsibilites, budgeting and municipal acounting, audits, investments and pension management. Attendees will develop a base of knowledge to prepare them for a more concentrated look at administration topices contained in secondary courses. This course is required for those enrolled in the PMGA Graduate Program or the PMGA Administration Certificate Program.


Providing Excellent Customer Service - 5/3/19 - Lehigh County (p.m.)

Are you surprised when you receive excellent customer service? Customer service is usually just a matter of good manners – things we learned in kindergarten.  That’s a start – 80% of the battle. But there’s more. Does your township have a system in place for great customer care? Do you consider members of the public to be your customers? How do your township employees/officials greet people? How do they thank people? How do they serve people? How do they leave


There is no "I" in Team: Supporting Employee Growth - 7/10/19- Mercer County

In Class #4 of PSATS' Leadership Development Series (each class can be taken by itself or in conjunction with other classes in the series), attendees will focus on the growth and development of employees through effective coaching as a growth strategy, empowering employees to be responsible for their performance, and effective delegation.


There is no "I" in Team: Supporting Employee Growth - 7/17/19- Chester County

In Class #4 of PSATS' Leadership Development Series (each class can be taken by itself or in conjunction with other classes in the series), attendees will focus on the growth and development of employees through effective coaching as a growth strategy, empowering employees to be responsible for their performance, and effective delegation.


There is no "I" in Team: Supporting Employee Growth - 8/1/19 - Cumberland County

In Class #4 of PSATS' Leadership Development Series (each class can be taken by itself or in conjunction with other classes in the series), attendees will focus on the growth and development of employees through effective coaching as a growth strategy, empowering employees to be responsible for their performance, and effective delegation.


Tips and Tricks for QuickBooks - 4/22/18 - Dauphin County

This informative class for seasoned QuickBooks users will delve into the depths of the program and look at all those tools that you just never had the time to learn, including: reminders, to-do lists, group reporting and printing, and much, much more. Did you know you could use your keyboard to do just about every command for the QuickBooks program? Our popular and highly-experienced instructor will review keyboard shortcuts, the process of importing reports from Excel for updating l


Tips and Tricks for QuickBooks (Updated 2019) - 4/14/19 - Dauphin County

Come join PSATS and your colleagues from around the state for this newly developed class where Diana Patton, who spent 25 years as a township secretary/treasurer before becoming a certified QuickBooks Instructor and Trainer, will show you all the ways you can use QuickBooks to better serve the financial needs of your municipality.

This course is eligible for 6 PMGA Primary Administration credits (or secondary credits if enrolled in a different track.)


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